Return Policy

1. Conditions of return

Customers need to check the condition of the goods and can exchange/return the goods at the time of delivery/receipt in the following cases:

• Goods do not match the type and model in the ordered order or as on the website at the time of ordering.
• Not enough quantity as in the order.
• External conditions are affected such as tearing of the packaging, peeling …

It is the responsibility of the customer to present relevant documents proving the above deficiency to complete the return/return of the goods.

2. Regulations on the time to notify and send returned products

• Notice time and make an exchange: within 48 hours of receiving the product in case the product is different from the order information or the external condition affects the quality.
• Product return location : Customers can send it by post to the company’s address We have printed on the invoice .

In case you have comments/complaints related to product quality, please contact our customer care line at 094 777 1616.